Privacy policy
We welcome you to www.frankwelson.com. In the below Privacy Policy, we inform you about the use of your personal data when you visit our website or make a purchase in our shop.
General information on data protection
Responsible for the processing of personal data
We are responsible for the processing of personal data, which means that we decide why and how the personal data we collect from you (the data subject) is processed (the data controller).
Data controller:
Frank Welson
Frank Welson, Girgaon Mumbai 400004
Web: www.frankwelson.com
E-Mail: frankwelson.com@gmail.com
What is personal data?
You may ask yourself what the term "personal data" actually means. This is information that can be traced back to a specific person. Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website.
Relevant legal basis
In accordance with the GDPR, the following legal basis, unless specifically described below apply to the processing of your personal data:
- the legal basis for obtaining consent is Art. 6(1)(a) and Art. 7 GDPR,
- the legal basis for processing in order to fulfil our services and carry out contractual measures and respond to enquiries is Art. 6(1)(b) GDPR,
- the legal basis for processing in order to fulfil our legal obligations is Art. 6(1)(c) GDPR, and
- the legal basis for processing in order to protect our legitimate interests is Art. 6(1)(f) GDPR.
Your Rights
You may be entitled to enforce the following rights which are standardised in the GDPR:
- The right to information,
- The right to erasure,
- The right to rectification,
- The right to data portability,
- The right to restriction of data processing,
- The right to object to data processing.
To assert these rights, please contact us at any time using the details provided.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal Personal Data about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it.
We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your Personal Data.
You also have the right to lodge a complaint with your local data protection supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach any supervisory authority.
Where do we get your data from?
Normally quite simple: you provide it to us. Perhaps you provide it during the processing of the purchase transaction or enter it in a contact form. It is basically up to you whether you enter personal or business data (e-mail addresses, names, addresses) on our website. Other, purely technical data is automatically collected by our IT systems as soon as you open our website. These are, for example, the time of the page call or the Internet browser used.
Purposes of data processing
We want to improve our service for you. Therefore, we process your data not only to process your actual purchase from us. We also use your data to inform you by e-mail about similar products from our range. We would also like to analyse your user behaviour on the basis of your input. This is the only way we can optimally design our website for you and continuously improve it.
Duration of data storage
We only stores information for a certain period of time. Have you ordered something from us? Then the retention periods under tax and commercial law are decisive: by law, we must store order-related data and the associated addresses for up to 10 years. We delete your data that we have stored for marketing purposes when you request us to do so, revoke your consent to store it or the purpose for storing the data no longer applies. We retain applicant data for the duration of the application process and then delete it, usually after a maximum of 6 months.
Data collection on our website
Data security
Your orders, your personal data such as your name, address or credit card details are protected by modern security systems. The transmission of this data is encrypted using the Secure Socket Layer (SSL). Most internet browsers support this security standard. This means that the data cannot be read by outsiders. Our website www.christ.de takes all necessary precautions to protect your personal data. You can actively support us in this by never passing on your password, using a browser that supports SSL encryption whenever we offer this (e.g., during the ordering process).
We never pass on your data to third parties without your express consent. The only exceptions are our service partners who we need to involve in order to process the contractual relationship, e.g., delivery and payment processing. In these cases, too, we of course strictly observe the provisions of the GDPR. We may also transmit only the most necessary data in terms of scope.
Shopify
We use the store system Shopify of the service provider Shopify International Limited ("Shopify"), for the purpose of hosting and displaying the online store on the basis of processing on our behalf. All data collected on our website is processed on Shopify's servers. As part of Shopify's services, data may also be transferred to Shopify`s servers in Canada and the USA as part of processing on our behalf. In the event that data is transferred to Shopify`s servers in Canada and the USA, the appropriate level of data protection is guaranteed. Further processing on servers other than the aforementioned of Shopify will only take place within the framework communicated below.
Relationship with our customers
We process names, addresses, telephone numbers (optional), email addresses, and what has been purchased in order to process and register your order and any follow-up and to serve you as a customer. The processing is based on the agreement we have with you about the purchase and the processing is necessary because we have a legitimate interest in maintaining the relationship with you as a customer.
When you make a purchase
We process your name, address, phone number (optional), email address, and purchases so that you can complete your purchase(s). The processing is based on the fulfillment of the purchase contract with you and any follow-up of the purchase.
When you create a user account
We process name, address, phone number (optional), email address to create a user account, if you chose to set up an account. The processing is based on the fulfillment of the agreement concluded with you for the provision of the service.
Order confirmation/dispatch confirmation
In order to process the contract and provide you with our services, for example the web shop or to send you your order, we process name, address, phone number (optional), email address to send you customer service information, order confirmations, contract documents or payment processing information. We are obliged to send you these documents in order to comply with our legal information obligations for an effective conclusion of a contract with you. The processing of your data is therefore necessary to fulfil our legal information obligations for an effective conclusion of a contract with you.
Customized offers, marketing and advertising
We process name, address, e-mail address, behavioral data collected from you when you visit our website and/or your purchase history in order to send you, among other things, offers, newsletters or marketing communications when you opt in to do so in our checkout or on the website. The processing is based on your consent and on our legitimate interest in our business through the sale and advertising of our products.
Our Mailing list
If you register for our mailing list, we may send you information about our offers and publications. The only mandatory data for our mailing list is your e-mail address and this may be stored in our customer relationship management system ("CRM system"). You can unsubscribe from our mailing list at any time via the link provided for this purpose in each e-mail we send or by sending a corresponding message to us. After unsubscribing, your e-mail address will be deleted immediately. Our Newsletter is Dispatched using Shopify mail.
Collection of access data and log files
We process access data including the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. The processing is based on necessity and our legitimate interest in offering our services.
Suppliers and partners, etc.
We process personal data of contacts of existing and potential suppliers and other partners to manage our relationship with suppliers and others, to prepare, perform and document services, and to evaluate the use of services. In these cases, we process names, contact information, company names and information related to the contact with the company where the data subject works. Personal data is processed on the basis of necessary processing and legitimate interest in managing the relationship with our partners and suppliers. If there is a legal obligation, we store and disclose information. This is the case, for example, due to accounting and tax laws. Further, we may retain information for as long as we believe it is necessary to document matters related to services.
Cookies
We use so-called cookies on our website. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.
Disclosure or transfer of personal data
We do not transfer or disclose your information to third parties unless there is a legal basis for such disclosure. Example of such a basis is typically consent from you or a legal basis that requires us to disclose the data.
For the operation and optimization of our website and our services and for the processing of contracts, various service companies work for us, e.g., for central IT services or the hosting of our website, for the payment and delivery of products, or order fulfillment or for the dispatch of newsletters, to whom we pass on the data required for the fulfilment of the task (e.g., name, address).
Some of these companies act for us by way of commissioned processing and may therefore use the data provided exclusively in accordance with our instructions. In this case, we are legally responsible for appropriate data protection measures at the companies we commission. We therefore agree on specific data security measures with these companies and monitor them regularly.
We will disclose your data to third parties or government agencies within the framework of existing data protection laws if we are legally obliged to do so, e.g., due to official or court orders, or if we are entitled to do so, e.g., because this is necessary for the prosecution of criminal offenses or for the exercise and enforcement of our rights and claims.
If we use service providers in third countries, we take additional measures to ensure an adequate level of data protection for the transfer of personal data and thus ensure that the transfer is generally permissible and that the special requirements for a transfer to a third country are met (e.g., by concluding standard contracts and additional guarantees, supplementary technical and organizational measures such as encryption or anonymization).
Analytics
Shopify Statistics
We use the Shopify Statistics feature on our website. This allows us to measure the reach of our website and provides us with statistical analysis of visitor behavior on our website. The data is processed on servers of Shopify, which we have commissioned with the processing. The legal basis for the data processing in connection with the Shopify statistics function is our legitimate interest in the analysis of user behavior on our website. You can object to this processing at any time in the cookie settings.
Shopify Analytics
We use Shopify Analytics, a web analytics service provided by Shopify, on our website. Shopify Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by these cookies, such as the time, place and frequency of your website visit, including your IP address, is transmitted to Shopify and stored there. In this case, your IP address will already be shortened by Shopify and thus anonymized.
Shopify will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Shopify may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Shopify's behalf.
Shopify will not, according to its own information, associate your IP address with any other data held by Shopify. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.
Miscellaneous and Closing
Updating your information
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so within your account or by contacting us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of personal data, notably where such requests would not allow us to provide our service to you anymore.
Links to other providers
Our website also contains - clearly recognizable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.
The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.
Personal data and children
Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal data from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.
Changes to this Policy
We reserve the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website, and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.
Who should I contact for more information?
If you have any questions or comments about our Privacy Policy or wish to exercise your rights, please contact us using the following contact details:
Web: www.frankwelson.com
E-Mail: frankwelson.com@gmail.com